Our candles and reed diffusers are crafted using natural, eco-friendly ingredients. Our candles are made from soy wax, while our reed diffusers use high-quality, non-toxic essential oils for a clean and long-lasting fragrance. Both are cruelty-free, with lead-free cotton wicks in the candles and sustainably sourced materials in the diffusers.

Yes, both our candles and reed diffusers are 100% vegan. We do not use any animal-derived products in our products, ensuring they are completely cruelty-free and environmentally conscious.

Candles: Burn time depends on the size of the candle. Our small candles typically burn for 30-40 hours, while larger ones last 60 hours or more.

Reed Diffusers: Our reed diffusers can last up to 3-4 months, depending on room temperature and airflow. To extend the fragrance duration, flip the reeds occasionally to refresh the scent.

Yes, both our candles and reed diffusers are made with high-quality, non-toxic ingredients. Our candles feature lead-free cotton wicks for a clean burn, and our reed diffusers are formulated with safe, non-harmful oils. Always follow the care instructions for safe use.

Candles: To extend the life of your candle, trim the wick to 1/4 inch using a wick trimmer before each use and ensure it burns evenly across the surface.

Reed Diffusers: Place your reed diffuser in a well-ventilated area and avoid direct sunlight or heat sources. Flip the reeds every few days to refresh the scent and maintain an even fragrance release.

Candles: Store your candles in a cool, dry place away from direct sunlight or heat to preserve the fragrance and wax integrity.

Reed Diffusers: Keep your reed diffuser in a cool, dry spot, away from direct sunlight or strong heat sources, to maintain the scent strength and longevity.

Yes, we offer international shipping to select countries. Shipping costs and delivery times vary depending on your location.

We are unable to accept returns, as product and scent selection are based on personal preference. However, if you receive a damaged or defective product, we are happy to offer a refund or exchange within 14 days of receipt. Please contact us at info@attatuk.com, including your order number in the subject line. Be sure to provide a detailed explanation of the issue along with photographic evidence of the damage or defect. If your return request is approved, we will send you the return address. Please retain your receipt as proof of purchase. Refunds will be processed to the original payment method and can take 7–10 days, depending on your bank. Note that return shipments are at your discretion, and we recommend using Royal Mail as your courier.